Shipping & Returns

We Ship Fast!, and WE ALWAYS OFFER FAST & FREE SHIPPING!!!

 

Your order is guaranteed to be promptly processed at our facility within 1 business day after receiving payment for your order.

 

Touchup orders are shipped USPS First Class mail and typically arrive within 3-5 days after processing.

 

Spray paint orders, due to federal regulations, can only ship via ground service so be aware that it takes longer (3- 10 days shipping) for spray paint deliveries.

 

We sell environmentally-safe low-VOC 2-stage (basecoat + clearcoat) urethane paint – our products meet all state environmental requirements and are saleable in all American states and most US Territories. However due to shipping limitations indicated above we do not sell to APO/FPO addresses and cannot sell/ship aerosol spray cans to Alaska Hawaii or US Territories.

 

RETURNS/REFUNDS/RE-MIXES: We hand-mix and sell OEM-spec paint (the paint color your car was manufactured with), and we guarantee our paint to match any ORIGINAL factory color per OEM specifications. However, this color may vary slightly from your vehicle’s paint color due to vehicle paint fading. As we have no idea how badly your vehicle’s paint has faded, WE DO NOT WARRANTY PAINT MATCHING ISSUES DUE TO PAINT FADE or failure to blend paint between auto body panels. Therefore, in order for you to get a return/refund/remix on your purchase you need to send us valid demonstrable photo proof that our paint was formulated/mixed incorrectly. Generally, we will gladly refund purchases for situations such as blue paint was shipped for a brown vehicle. BE SURE TO THOROUGHLY READ AND UNDERSTAND THE INSTRUCTIONS WE SEND WITH YOUR ORDER BEFORE PAINT APPLICATION TO ENSURE A QUALITY APPLICATION. Additionally we strongly recommend Clear Coat for your paint purchase as it not only protects your paint, but more importantly Clear Coat has a significant impact on color/sheen matching. If you receive a defective product or partial order, we will be happy to fully fulfill your order. And if your order arrived substantially damaged, we will do our best to reship new product to you, however we require you to send photo proof of the packing/shiping damage. Because we create customized make-to-order paint products, we cannot accept refunds/returns for reasons such as 1) ordered the wrong paint 2) ordered by mistake 3) don’t need anymore 4) found cheaper elsewhere, etc.

 

We pride ourselves on quality products, competitive prices and outstanding customer satisfaction.

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